AutoZone Auto Parts is a well-known brand in the automotive industry, offering a wide range of auto parts and accessories. Located in Bastrop, Texas, their store is conveniently situated on State Hwy 71. With a rating of 4.0 on Google Maps, AutoZone Auto Parts has gained a reputation for providing a quick and friendly service to their customers. They offer various options for shopping, including in-store shopping, kerbside pickup, and delivery. Whether you need a battery, tools, wipers, or any other auto part, AutoZone Auto Parts is known for their extensive inventory and knowledgeable staff. Their commitment to excellent customer service is evident in the positive reviews and recommendations they receive. With a team of professionals, AutoZone Auto Parts strives to provide their customers with the best automotive solutions.
Reviews
I really want to express my gratitude to Elizabeth and Mike for their help in changing my old spark plugs. Elizabeth was so kind and patient and knowledgeable and guided me through the process and helped me find the right tools.
Mike helped me several times get old, rusty bolts unstuck with the use of a hammer!
Thank you both so much!
I called and asked for a specific part the lady immediately told me that they don’t have it in stock. I asked how did she get that information that quickly then was told if I have a specific part number from their website she would look it up. The part I needed is listed online as in stock at their location and just for kicks on the way to their competitor I stopped in and what a surprise the part I needed was sitting on one their shelves. I purchased what I needed across the road at advance auto parts where they give great customer service on the phone and in person. The sales lady Jennifer even had the part on the counter waiting for me when I arrived.
One employee seems to not know what he's doing. Tried to charge me a shipping fee to get a part shipped from a different AutoZone location. The same one couldn't test my battery because he couldn't find the negative post. Seems to be only that one employee though. Everyone else was knowledgeable and helpful.
Braulio was very helpful in everything I needed all the time while other people seemed like they didn't know what they were talking about
I had to get a new Battery today, Juan R. was super helpful and knowledgeable. I was able to get what I needed and install it as well. Would definitely recommend this place if you need a quick and friendly service.
If i could i would give the store 0 stars. The women here was rude. I understand that you need a Receipt to do any exchange or return. I explained to her that we just bought it last night and we bought it with a credit card. She had a Attitude the whole time. When we spoke with mike he told remembered us and he even said the item still didnt fit. Welp i did my research and came to the terms of return. I called customer service and they were able to provide the transaction number and the store number. We went back to the store. We were getting help again by mike and she said out loud i told them they cant return with out the Receipt. Well i spoke up and told her i got a transaction number and she tried to get loud. I have been coming to this store for 5 years. And i can honestly say autozone has losted me as a customer.
Fyi if you have questions about anything with your items CALL CUSTOMER SERVICE
Customer service was amazing! Chris was very helpful and put my wipers on for me!
I was having some issues that indicated my battery was going bad. Paul came out and tested it and yes it was bad. He helped pick the correct one for my truck. He even installed it for me. 5 stars for Paul, he was friendly and very helpful.
One employee seems to not know what he's doing. Tried to charge me a shipping fee to get a part shipped from a different AutoZone location. The same one couldn't test my battery because he couldn't find the negative post. Seems to be only that one employee though. Everyone else was knowledgeable and helpful.
I really want to express my gratitude to Elizabeth and Mike for their help in changing my old spark plugs. Elizabeth was so kind and patient and knowledgeable and guided me through the process and helped me find the right tools.
Mike helped me several times get old, rusty bolts unstuck with the use of a hammer!
Thank you both so much!
Location
549 State Hwy 71, Bastrop, TX 78602, United States
Hours
-
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